We are closed!
As our entire team will be at the Podcast Royale, we are closing our store and it will reopen at 9am on Monday the 29th of April 2024. Emails will still be open, albeit replies may be late. If you need anything please don’t hesitate to email us at orders@alphablokes.com.au.
FAQ'S
How long till I receive my order?
The estimated time of delivery is 3 - 7 business days after purchase.
Express Shipping is available for all regions in Australia with an expected delivery between 1-3 days after the orders have been processed.
Please note: Although Australia Post quote us these expected delivery times, sometimes life happens and they aren’t able to deliver within this timeframe. When this is the case, your tracking number may show a ‘delayed’ delivery date.
How do I contact customer service?
Email 'orders@alphablokes.com.au'.
How do I track my order?
After we pass your order to Australia Post, we will send you a shipping confirmation email which will have a ‘Track Order’ button. This will take you directly to the Australia Post site so you can follow the live tracking updates!
Can I change my shipping address?
PLEASE NOTE: The orders are sometimes packed within two hours after they are received. If you need to update your details, please email 'orders@alphablokes.com.au' immediately and we will do our best.
If your order has been processed, you can still redirect it via the Australia Post tracking link we provide on your shipping confirmation email.
*Please note: We can only send your order to the address you provide on your order - if you have provided an incorrect address, and the package is delivered there, we are unable to retrieve it so please check your address carefully!